How can we help?

Voicemail

Setting up your voicemail
Dial *55 from your phone and follow the prompts.  If you are not aware of what your pin number is, please call the Helpdesk on 0800 484 363.

Getting your messages online
In general your voicemails will be emailed to you.  Please follow the instructions here if you need to change to a different email address.

If they are not emailed to you, you can:

• Log into the Inspire Net website and choose your voice account using the drop down list (eg. Username-voice).  Click on Messages.
• Dial *55 from your phone and follow the prompts.  If you are not aware of what your pin number is, please call the Helpdesk on 0800 484 363.

Receiving voice messages to your email
Log into the Inspire Net website and choose your voice account using the drop down list (eg. Username-voice). 
Then select Setup.  Under the Voicemail settings:

• Enter the email address you want messages sent to in the email address field.
• In the drop down list called Email Notification click in here and change from ‘None’ to ‘Send w/ brief attachment (move to trash)
• Click on Save Changes at the bottom of the page.

Alternatively, phone our friendly Helpdesk Support on 06 357 8559 or toll free on 0800 484 363 and they will set your voice messages to be emailed to an address of your choosing.